Browser Shortcuts do not work in Arabic, Dutch, Greek, Hebrew, Korean, Russian, Swedish and Thai language.

Article ID: KB26878

Type: Support Content

Last Modified: 11-27-2011

 

Product(s) Affected:

  • BlackBerry Curve 8500 Series
  • BlackBerry Bold 9700
  • BlackBerry Curve 8300 Series
  • BlackBerry Style 9670
  • BlackBerry Bold 9780
  • BlackBerry Pearl 9100 Series
  • BlackBerry Curve 9330
  • BlackBerry Bold 9000
  • BlackBerry Bold 9650
  • BlackBerry Curve 8900
  • BlackBerry Torch 9800
  • BlackBerry Curve 9300
CollapseEnvironment

BlackBerry® Smartphones
BlackBerry® Device Software 5.0
BlackBerry® Device Software 6.0
DT 667374

CollapseOverview

Browser Keyboard shortcuts are not working when the Display Language on the BlackBerry® device is switched to Arabic, Dutch, Greek, Hebrew, Korean, Russian, Swedish or Thai language.

CollapseCause

This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.

CollapseWorkaround

Change the device Display Language to English.

Disclaimer

By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at www.blackberry.com/legal/knowledgebase apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.


Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.