Browser Shortcuts do not work in Arabic, Dutch, Greek, Hebrew, Korean, Russian, Swedish and Thai language.

Article ID: KB26878

Type: Support Content

Last Modified: 11-27-2011


Product(s) Affected:

  • BlackBerry Curve 8500 Series
  • BlackBerry Bold 9700
  • BlackBerry Curve 8300 Series
  • BlackBerry Style 9670
  • BlackBerry Bold 9780
  • BlackBerry Pearl 9100 Series
  • BlackBerry Curve 9330
  • BlackBerry Bold 9000
  • BlackBerry Bold 9650
  • BlackBerry Curve 8900
  • BlackBerry Torch 9800
  • BlackBerry Curve 9300

BlackBerry® Smartphones
BlackBerry® Device Software 5.0
BlackBerry® Device Software 6.0
DT 667374


Browser Keyboard shortcuts are not working when the Display Language on the BlackBerry® device is switched to Arabic, Dutch, Greek, Hebrew, Korean, Russian, Swedish or Thai language.


This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.


Change the device Display Language to English.


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