Microsoft Bing maps or Poynt Maps are unable to find "My Location" on the BlackBerry PlayBook

Article ID: KB26962

Type: Support Content

Last Modified: 03-09-2012

 

Product(s) Affected:

  • Tablets
  • BlackBerry Bridge for BlackBerry smartphones
CollapseEnvironment
  • BlackBerry® PlayBook™
  • DT2449953 (PR 98271)

 

CollapseOverview
Sometimes when attempting to use Microsoft® Bing™ or Poynt maps, the application is unable to find My Location
CollapseResolution
This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.
CollapseWorkaround
Attempt to tether the BlackBerry® smartphone to the BlackBerry® PlayBook™ tablet and use the Mobile Network instead of Wi-Fi®. (Note: Please check with your carrier for tethering costs before doing this)

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