Microsoft Bing maps or Poynt Maps are unable to find "My Location" on the BlackBerry PlayBook

Article ID: KB26962

Type: Support Content

Last Modified: 03-09-2012


Product(s) Affected:

  • BlackBerry PlayBook tablets
  • BlackBerry Bridge for BlackBerry OS 7 and earlier
  • BlackBerry® PlayBook™
  • DT2449953 (PR 98271)


Sometimes when attempting to use Microsoft® Bing™ or Poynt maps, the application is unable to find My Location
This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.
Attempt to tether the BlackBerry® smartphone to the BlackBerry® PlayBook™ tablet and use the Mobile Network instead of Wi-Fi®. (Note: Please check with your carrier for tethering costs before doing this)


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