Time related errors logged continually in MAGT logs after upgrading to BlackBerry Enterprise Server 5.0 SP3

Article ID: KB27032

Type: Support Content

Last Modified: 04-25-2012

 

Product(s) Affected:

  • BlackBerry Enterprise Server for IBM Lotus Domino
CollapseEnvironment
  • BlackBerry® Enterprise Server for IBM® Lotus® Domino® 5.0 SP3 to 5.0 SP3 MR2
  • DT 1384985
CollapseOverview

After the server is upgraded to version 5.0 SP3, the following time related errors is seen on the IBM® Lotus® Domino® Console and MAGT Log:

[20000] (05/07 06:12:29.570):{0x1CD4} Can not find RIM TZ Id for Local TZ (India Standard Time)
...
[20000] (05/07 06:29:26.777):{0x620} Failed to find TZ
[20000] (05/07 06:29:26.777):{0x620} Failed to find TZ
[20000] (05/07 06:29:26.777):{0x620} Failed to get UTC time. Year is out of valid range: 1400..10000
...
[20000] (05/07 06:29:35.481):{0x23A4} Failed to find TZ
[20000] (05/07 06:29:35.481):{0x23A4} Failed to find TZ
[20000] (05/07 06:29:35.481):{0x23A4} Failed to get UTC time. Year is out of valid range: 1400..10000


When reading the user's Out Of Office configuration:

[40000] (05/07 05:24:54.971):{0x159C} {Test01/TEST} ReadOOO: returning true.
[20000] (05/07 05:24:55.002):{0x159C} Failed to find TZ
[20000] (05/07 05:24:55.002):{0x159C} Failed to convert to LNTime, undefined TZ
...
[40000] (05/07 05:24:55.018):{0xC38} {Test01/TEST} ReadOOO: returning true.
[20000] (05/07 05:24:55.018):{0xC38} Failed to find TZ
[20000] (05/07 05:24:55.018):{0xC38} Failed to convert to LNTime, undefined TZ


When reading the user's Email Settings:

[40000] (05/07 05:24:54.893):{0x1598} {Test01/TEST} Email Settings: fetching modified documents
[20000] (05/07 05:24:55.002):{0x1598} Failed to create a date for year=60823, month=11, day=24. Year is out of valid range: 1400..10000
[30000] (05/07 05:24:55.002):{0x1598} {Test01/TEST} Email Settings: Update(Outbound), CmdId=171, ID=-1,
...
[40000] (05/07 05:24:54.908):{0x157C} {Test01/TEST} Email Settings: fetching modified documents
[20000] (05/07 05:24:55.002):{0x157C} Failed to create a date for year=60823, month=11, day=24. Year is out of valid range: 1400..10000
[30000] (05/07 05:24:55.002):{0x157C} {Test01/TEST} Email Settings: Update(Outbound), CmdId=141, ID=-1,

 

CollapseResolution

This issue has been resolved in BlackBerry Enterprise Server 5.0 SP3 MR3.

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