How to contact support for third-party applications purchased using BlackBerry World storefront on a BlackBerry smartphone

Article ID: KB27706

Type: Support Content

Last Modified: 07-25-2013

 

Product(s) Affected:

  • BlackBerry World for BlackBerry smartphones
Jump to: Environment | Overview
CollapseEnvironment
  • Blackberry World storefront
CollapseOverview

Support for third-party applications that have been purchased or downloaded using the BlackBerry World storefront is provided by the application vendor. To access the vendor website for applications downloaded through BlackBerry World storefront, complete the following instructions:

  1. Open BlackBerry World storefront on the BlackBerry smartphone and select the My World icon.
  2. Select the application that requires support.
  3. Scroll to the bottom of the Summary section.
  4. Click the link for the vendor website. This will launch the Browser and load the vendor's website. 
  5. Check the vendor website for support options available.

Note: Website links are provided by the vendor.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.