All downloaded podcasts do not appear after updating BlackBerry Podcasts for BlackBerry smartphones

Article ID: KB27727

Type: Support Content

Last Modified: 12-14-2011

 

Product(s) Affected:

  • BlackBerry Podcasts for BlackBerry smartphones
  • BlackBerry 7 OS and earlier
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  • BlackBerry® Podcasts for BlackBerry® smartphones
  • DT 1379449
CollapseOverview
Podcast episodes that were previously downloaded prior to upgrading BlackBerry® Podcasts for BlackBerry® smartphones and are older that the 20 newest episodes, are not listed in the channel as downloaded.


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This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.

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To display all downloaded Podcast episodes:

  1. Open BlackBerry Podcasts for BlackBerry smartphones
  2. Open the podcast channel
  3. Press the menu button
  4. Select Refresh
Once the channel has refreshed, all episodes will be displayed.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.