How to connect USB and power cable to BlackBerry PlayBook tablet

Article ID: KB28112

Type: Support Content

Last Modified: 03-19-2012

 

Product(s) Affected:

  • BlackBerry PlayBook tablets
CollapseEnvironment
  • BlackBerry® PlayBook™ tablet
CollapseOverview

When connecting a USB or power cable to the BlackBerry® PlayBook™ tablet, please ensure the following:

  • The BlackBerry logo on the micro USB plug is facing the front of the tablet
  • The USB symbol is facing the back of the tablet
CollapseAdditional Information

If the USB or power cable is inserted wrong, the following issues may be seen:

  • Desktop Software will not connect to BlackBerry PlayBook
  • Computer is unable to detect BlackBerry PlayBook
  • BlackBerry PlayBook will not charge or power up

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