- BlackBerry® smartphones
- DT 1451482
BlackBerry® smartphone will not turn on or charge. This can occur when allowing the battery to completely drain.
The following BlackBerry smartphones may be affected by this issue:
- BlackBerry® Bold™ 9900
- BlackBerry® Bold™ 9930
- BlackBerry® Torch™ 9810
- BlackBerry® Torch™ 9850
- BlackBerry® Torch™ 9860
- BlackBerry® Curve™ 9370
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.