How to load applications to a BlackBerry smartphone with BlackBerry Web Desktop Manager

Article ID: KB28505

Type: Support Content

Last Modified: 04-25-2012

 

Product(s) Affected:

  • BlackBerry Web Desktop Manager
  • BlackBerry Enterprise Server 5
CollapseEnvironment
  • BlackBerry® Enterprise Server 5.0
  • BlackBerry® Web Desktop Manager
CollapseOverview

In certain configurations, BlackBerry Enterprise Server Administrators and Security Administrators may require the use of loading java applications to devices without installing BlackBerry Desktop Manager on workstations.

This can be done through the use of the BlackBerry Web Desktop Manager in BlackBerry Enterprise Server by performing the following tasks:


Configure the BlackBerry Enterprise Server

Task 1

  1. Log in into the BlackBerry Administration Service console
  2. Expand BlackBerry Solution Topology > BlackBerry Domain > Component View
  3. Select BlackBerry Administration Service
  4. Select Edit Component
  5. Under the Software management section, add the UNC path (example: \\BES Server\Research In Motion) and set the BlackBerry Device Software deployment managed by BlackBerry Administration Service to Yes
  6. Save the changes
Task 2

  1. Place the compressed java application file. in .zip or .rar format in a shared folder on the BlackBerry Enterprise Server and ensure the BlackBerry service account has permissions to access it as needed.
  2. In the BlackBerry Administration Service console under BlackBerry Solution Management, expand Software
  3. Expand Applications
  4. Select Add or Update Applications
  5. Browse to the shared folder with the desired application in compressed format and select Open
  6. Select Next
  7. Select Publish Application
Task 3

  1. In the BlackBerry Administration Service console, under BlackBerry Solution Management, expand Software
  2. Select Create an Application Control Policy for Unlisted Applications
  3. Provide the desired Name and Description
  4. Select Save
Task 4

  1. In the BlackBerry Administration Service console, under BlackBerry Solution Management, expand Software
  2. Select Create a Software Configuration
  3. Provide a Name and Description
  4. Set the Disposition for Unlisted Applications to Optional
  5. Set the Application Control Policy for Unlisted Applications to the application control policy created in Task 3
  6. Select Save
Task 5

  1. In the BlackBerry Administration Service console, under BlackBerry Solution Management, expand Software
  2. Select Manage Software Configurations
  3. Select the name of the software configuration created in Task 4
  4. Select the Application tab
  5. Select Edit Software Configuration
  6. Select Add Applications to the Software Configuration
  7. Select the java application that the BlackBerry user(s) need access to
  8. Ensure the deployment method is set to Wired
  9. Assign the software configuration to the BlackBerry user
  10. Give the required user(s) Read access to the shared folder.
Task 6

  1. Have the BlackBerry user(s) log into BlackBerry Web Desktop Manager on their workstation and they should receive the update option provided by the web-loader

CollapseAdditional Information
When launching the BlackBerry Web Desktop Manager on a workstation, the following should be considered:

  • The workstation must be set to allow Active X Control installation through Internet Explorer Trusted Sites configuration
  • During the running of BlackBerry Web Desktop Manager, it will prompt for the installation of Device Communication Components, this must be allowed to install
  • Confirm through the Internet Explorer Tools>Manage Add-on(s) menu that the SCDeviceMonitor Class is installed and set to Enabled

Disclaimer

By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at www.blackberry.com/legal/knowledgebase apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.


Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.