Unable to attach Video to Text Message

Article ID: KB28603

Type: Support Content

Last Modified: 03-21-2012

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
CollapseEnvironment
  • BlackBerry® smartphone
  • BlackBerry® Device Software
  • MMS, Text messages, Videos, Attachments
CollapseOverview

When attempting to add a video as an attachment to a text message a message is displayed stating , Message content size exceeds limit

The option to send as text may also be missing from the list when attempting to send directly from the media application on a Blackberry smartphone.

CollapseCause

Size of text messages are limited to what the wireless carrier allow.

High definition video of any length is too large to be sent on any wireless network via a text message.

CollapseResolution

Record videos in a format that can be sent via text messaging.

Set Video Format to MMS Mode (176 x 144) within the Video Camera Options.

Steps:

  1. Launch Video Camera application
  2. Click the menu button (BlackBerry button)
  3. Selection Options
  4. Change Video Format to MMS Mode (176 x 144)

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