When configuring PIM synchronization for Lotus Notes field mappings and filter options appear blank

Article ID: KB29125

Type: Support Content

Last Modified: 02-15-2012

 

Product(s) Affected:

  • BlackBerry Desktop Software for Windows
CollapseEnvironment
  • BlackBerry® Desktop Software 7.0
  • DT 2089654
CollapseOverview
When attempting to configure PIM synchronization with IBM® Lotus Notes® field mappings and filter options are blank.
CollapseCause

 

IBM Lotus Notes is installed on the computer but is not configured.

CollapseResolution

Ensure IBM Lotus Notes is fully configured before attempting to configure synchronization.

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