When configuring PIM synchronization for Lotus Notes field mappings and filter options appear blank

Article ID: KB29125

Type: Support Content

Last Modified: 02-15-2012


Product(s) Affected:

  • BlackBerry Desktop Software for Windows
  • BlackBerry® Desktop Software 7.0
  • DT 2089654
When attempting to configure PIM synchronization with IBM® Lotus Notes® field mappings and filter options are blank.


IBM Lotus Notes is installed on the computer but is not configured.


Ensure IBM Lotus Notes is fully configured before attempting to configure synchronization.


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