BlackBerry Bridge Application icon does not display on home screen after an upgrade to

Article ID: KB29378

Type: Support Content

Last Modified: 01-11-2012


Product(s) Affected:

  • BlackBerry Bridge for BlackBerry OS 7 and earlier
  • BlackBerry® Bridge™ for BlackBerry smartphones
  • DT 2603793

After upgrading the BlackBerry® Bridge™ for BlackBerry smartphones application to, the BlackBerry Bridge application icon does not display on the home screen.

This is a previously reported issue that is being investigated by our development team. A resolution is currently unavailable.

Follow the steps below to reinstall BlackBerry Bridge and update App World.

1. Sign into BlackBerry App World™ storefront on the BlackBerry® smartphone.

2. Delete the BlackBerry Bridge application from My World. Restart the device if prompted.

3. Ensure the latest version of App World or higher is installed. An upgrade for App World will be displayed if available. Restart the device if prompted.

4. Reinstall BlackBerry Bridge.


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