Synchronization support of BlackBerry Desktop Software for Mac

Article ID: KB29725

Type: Support Content

Last Modified: 10-09-2012

 

Product(s) Affected:

  • BlackBerry Desktop Software Version 2.4 (Mac OS)
CollapseEnvironment
  • BlackBerry Desktop Software 2.4 (Mac OS)
  • Mac OS X 10.6 to 10.8
CollapseOverview

 The below chart displays synchronication support with the Mac OS X built in applications and BlackBerry Desktop Software for Mac 2.4, iCloud is listed in a seperate chart below:

Exchange

Google

Yahoo!

Local Data (On My Mac)

Contacts

No

Yes

Yes

Yes

Calendar

Yes*

Yes*

Yes*

Yes

Tasks

Yes*

Yes*

Yes*

Yes

Memos

No**

Yes***

Yes***

Yes***

* The Exchange, Yahoo and Google calendars are not writeable, this may cause duplication and items created on the device will not synchronize to these calendars. A local calendat (On my Mac) must still exist to sync these.

** Data will appear on the Mac, however, the data will not be synchronized to or from Exchange. Mac OS 10.8 no longer supports synchronization of Notes, please see KB32322.
*** Mac OS 10.8 no longer supports synchronization of Notes, please see KB32322. All earilier versions of Mac OS will sync normally.

iCloud

OS X 10.7

iCloud enabled

iCloud disabled

Mac Application

Contacts

Yes**

Yes

Apple Address Book

Calendar

Yes*

Yes

iCal

Notes

Yes

Yes

Mac Mail

Reminders

Yes*

Yes

iCal

* By default iCloud will be the only heading in iCal. In order to enable a local calendar please do the following:

  1. In iCal go to the File menu and choose Preferences
  2. On the General tab change the default calendar to On My Mac

** By default iCloud will be the only heading in the Apple address Book. In order to enable a local contact list please do the following:

  1. In the Apple Address Book go to the File menu and choose Preferences
  2. On the General tab change the default mail account to On My Mac

OS X 10.8

iCloud enabled

iCloud disabled

Mac Application

Contacts

Yes**

Yes

Contacts

Calendar

No*

Yes

Calendar

Notes

No*****

No*****

Notes

Reminders

No****

Yes***

Reminders

* The Calendar application does not contain an option to change the default calendar to On My Mac like it does in Mac OS 10.7. If local calendars were present before upgrading to Mac OS 10.8, it is possible for the heading of On My Mac to show and synchrnoization will function. By default in fresh install of Mac OS 10.8 new local calendars cannot be created if iCloud is enabled.

 

** By default iCloud will be the only heading in the Apple address Book. In order to enable a local contact list please do the following:

  1. In the Apple Address Book go to the File menu and choose Preferences
  2. On the General tab change the default mail account to On My Mac

*** In the Tasks section of BlackBerry Desktop Software the Calendar selected in the Add tasks created on BlackBerry device to: must be present in the Reminders application on the Mac for data to appear on the Mac properly. 

**** If local calendars were present before upgrading to Mac OS 10.8, it is possible for the heading of On My Mac to show and synchrnoization will function with the Reminders application.

***** Mac OS 10.8 no longer supports synchronization of Notes, please see KB32322. All earilier versions of Mac OS will sync normally.

This chart does not include support for synchronization with 3rd party applications such at Microsoft Outlook and Entourage. For information on how to setup synchronization in Microsoft Outlook and Entourage please refer to KB19148. For all other 3rd party applications please refer the user to the software vendor.

CollapseAdditional Information

Data in Exchange may be synchronized through Microsoft Outlook and Entourage, for more information please refer to the Microsoft Knowledge Base here.

Some Apple applications can have multiple data sources integrated, such as, Gmail, On My Mac and iCloud. 

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