Contact's title is displayed as "0" after two-way contact with Lotus Notes

Article ID: KB29772

Type: Support Content

Last Modified: 02-15-2012

 

Product(s) Affected:

  • BlackBerry Desktop Software for Windows
CollapseEnvironment
  • BlackBerry® Desktop Software 7.0
  • DT 2498499
CollapseOverview
If a contact is created on the BlackBerry® smartphone without a last name and a two-way synchronization is performed with IBM® Lotus Notes® using the BlackBerry® Desktop Software the contact's title will appear as 0.
CollapseCause
This is a previously reported issue that is being investigated by our development team. A resolution is currently unavailable.
CollapseWorkaround
Ensure contacts created on the handheld are entered in with a last name.

Disclaimer

By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at www.blackberry.com/legal/knowledgebase apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.


Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.