BlackBerryDBBackup and BlackBerryDBRestore tools fail with a "Server: CoInitialize Failed" error.

Article ID: KB29947

Type: Support Content

Last Modified: 03-21-2012


Product(s) Affected:

  • BES5
  • BlackBerry® Enterprise Server
  • Microsoft SQL Server® 2008 & 2008 R2

When running the BlackBerryDBBackup or BlackBerryDBRestore tools, the following error appears:

Server: CoInitialize Failed

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


These tools were developed using a SQL Server interface called SQL Server Database Management Objects (SQL-DMO). As of Microsoft SQL Server 2008, SQL-DMO is no longer included, thus impacting the use of these tools.


It is possible to install SQL-DMO using the Microsoft SQL Server 2005 Backward Compatibility Components, which can be obtained from the Microsoft Download Center


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