- BlackBerry® Desktop Software (Mac OS)
Mac OS 10.5.8
This issue is caused by older Blackberry Desktop Software DMG files that exist in the users download folder and only effecting users with OS 10.5.
1. Navigate to the users download folder
2. Delete any existing BlackBerry Desktop Software DMG files in that folder (BlackBerry Desktop Software*.dmg (where * can range from 220.127.116.11 to 18.104.22.168)
3. Right click the Trash and select Empty Trash
4. Relaunch the BlackBerry Desktop Software
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.