After deleting a BlackBerry ID the unique screen name is unable to be used with a new BlackBerry ID

Article ID: KB30107

Type: Support Content

Last Modified: 03-24-2015


Product(s) Affected:

  • BlackBerry ID
  • BlackBerry ID
  • DT 2025952

During the creation of a BlackBerry ID, subscribers are asked to create a unique screen name. If the subscriber later chooses to delete the BlackBerry ID, the unique screen name cannot be used with another BlackBerry ID belonging to the same subscriber.

This issue is under investigation. A resolution is currently unavailable.

Use a different unique screen name with the new BlackBerry ID.


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