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Unable to pair more than three devices with the BlackBerry Mini Keyboard

Article ID: KB30334

Type: Support Content

Last Modified: 07-11-2012

 

Product(s) Affected:

  • Smartphone Accessories
  • Tablets
CollapseEnvironment
  • BlackBerry Mini Keyboard
  • DT 2623581
CollapseOverview
After pairing three devices with the BlackBerry Mini Keyboard you will be unable to pair any more devices beyond that.
CollapseResolution
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.
CollapseWorkaround
Clear the pairing list from the BlackBerry Mini Keyboard with the following steps:
  1. Pressing and hold the Ctrl key and the Backspace key for 6 seconds.
  2. Turn the On/Off switch off and on.
  3. Pair your device with the BlackBerry Mini Keyboard as normal.

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