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When clicking on a link the error " Blocked By Corporate Security" appears.

Article ID: KB31024

Type: Support Content

Last Modified: 03-21-2012

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
CollapseEnvironment
  • BlackBerry Smartphones
CollapseOverview

The browser icon of the handheld is missing. When trying to click on a link in an email or from another user the following error appears:

Blocked by Corporate Security
CollapseCause
An IT policy is currently on the handheld blocking the browsing option.
CollapseResolution
Perform a reset to factory to remove the IT policy. For information on performing a reset to factory, see article KB18998

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