BlackBerry® Enterprise Server 5.0 SP3
When viewing the Application Event Viewer on a server hosting the BlackBerry® Collaboration Service, you may observe Event ID 15000 logged at error level. These errors are logged by the BlackBerry Collaboration Service when it is retrieving personal note data from a logged in users' contact note data.
<2012-02-29 12:39:26.270 GMT-05:00>::<BBIM_NETBIOS_BBIM_1>:<ERROR>:<LAYER = BBIM, [OCSC] personal note data>
This is a previously reported issue that is being investigated by our development team. A resolution is currently unavailable.
When this error is observed, it is important to note there is no functional loss as a result. The personal note data for this user is still retrieved, sent and displayed on the Enterprise Messenger client.
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