How to retrieve an SRP number from a BlackBerry smartphone

Article ID: KB31401

Type: Support Content

Last Modified: 05-04-2012

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
  • BlackBerry Enterprise Server 5
CollapseEnvironment
  • BlackBerry® Enterprise Server
  • BlackBerry® 6
  • BlackBerry® 7
CollapseOverview

These are the steps to retrieve the SRP number directly from a BlackBerry smartphone that is activated on a BlackBerry Enterprise Server.

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  1. Go to Options, Security, then Security Status Information
  2. Look under Services
  3. The SRP will show as “Desktop [*******]”

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