- BlackBerry® Enterprise Server 4.1 to 5.0 SP3
A restart of the BlackBerry Dispatcher Service will force a re-balance of users-to-agents distribution based on which algorithm the BlackBerry Enterprise Server is currently using.
Note: A restart of the BlackBerry Dispatcher service will restart all messaging agents and therefore, all user accounts as well as forcing the SRP to reconnect to the BlackBerry Infrastructure.
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.