No Link for BlackBerry Web Desktop or Administration Service within Microsoft Office 365 Portal

Article ID: KB31578

Type: Support Content

Last Modified: 02-18-2013

 

Product(s) Affected:

  • BlackBerry Business Cloud Services for Microsoft Office 365
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  • Microsoft Office 365 Portal
  • BlackBerry Business Cloud Services
CollapseOverview

BlackBerry self service links for administrators or end-users are not provided on Microsoft Office 365 portal.

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Microsoft has not placed the link within the Microsoft Office 365 portal.
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End users can directly access the BlackBerry Web Desktop portal by going to the following link:

https://businesscloud.blackberry.com/office365/webdesktop

Administrators can directly access BlackBerry Administration Service by using the following link:

https://businesscloud.blackberry.com/Office365/webconsole

Note: If the browser session is not authenticated with Microsoft Office 365 portal the link will automatically direct the user to Office 365 portal for authentication.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.