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BlackBerry Messenger is unable to open web links

Article ID: KB31737

Type: Support Content

Last Modified: 06-06-2012

 

Product(s) Affected:

  • BlackBerry Messenger for BlackBerry smartphones
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  • BlackBerry® Messenger 6.2.0.44
  • BlackBerry® smartphones
CollapseOverview
Once a received web link is clicked in the BlackBerry Messenger chat window, it is opened through the browser. Once it is opened in the browser, part of the http in the web address is truncated even though it was correctly specified in the web link.
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Upgrade the BlackBerry Device Software on the BlackBerry smartphone to the latest available version.  Please follow KB03901 to update the BlackBerry Device Software.  
CollapseWorkaround
Edit and correct the http in the web address.

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