How to install the Email Setup application with a Mac

Article ID: KB31811

Type: Support Content

Last Modified: 07-20-2012

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
  • Desktop Software (Mac OS)
CollapseEnvironment
  • BlackBerry® smartphones
  • BlackBerry® Desktop Software for Mac
CollapseOverview

In the event the Email Setup application is not installed or is corrupt, follow these instructions to download or install the Email Setup application with a Macintosh computer:

1. Navigate to Applications inside the BlackBerry® Desktop Software.
2. Check the box next to Email Setup.
3. Select Update at the bottom.

Note:
The BlackBerry® smartphone will be rebooted once the process has completed.

CollapseAdditional Information

To manually update the Email Setup app from the BlackBerry® smartphone browser, reference KB26055.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.