- BlackBerry Internet Service
When attempting to integrate or validate an AOL email account it continually fails stating:
The email address or password provided is incorrect.
This issue can be caused by one of the following:
Cause 1
The AOL account being marked as compromised by AOL.
Cause 2
AOL had blocked access to the account, due to unusual activity.
Cause 1
The AOL account being marked as compromised by AOL.
Resolution 1
Contact AOL to have the user account and password reset.
Cause 2
AOL had blocked access to the account, due to unusual activity.
Resolution 1
Go to aol.com and log into webmail. When prompted, change the email password.
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