When synchronizing calendar data using the BlackBerry Desktop Software the error "CRTranDB::AddNew : Duplicate record Id" is displayed

Article ID: KB32306

Type: Support Content

Last Modified: 04-04-2013

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
  • BlackBerry Desktop Software Version 7.1
CollapseEnvironment
  • BlackBerry Desktop Software 7.0 to 7.1
  • BlackBerry smartphones
  • DT 5609380
CollapseOverview

When synchronizing calendar data using the BlackBerry Desktop Software the following error is displayed:

CRTranDB::AddNew : Duplicate record Id

CollapseResolution
This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.

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