"There were problems completing this purchase. Please try again or visit BlackBerry App World Support for more information. (Error ID: 30242)" when attempting to complete a purchase in App World on the PlayBook

Article ID: KB32888

Type: Support Content

Last Modified: 10-19-2012

 

Product(s) Affected:

  • BlackBerry PlayBook tablet
  • BlackBerry World for BlackBerry PlayBook
CollapseEnvironment
  • BlackBerry PlayBook
  • BlackBerry App World for BlackBerry PlayBook 
  • DT 6162933
CollapseOverview

When attempting purchase and application for App World for BlackBerry PlayBook, the following error is displayed:

"There were problems completing this purchase. Please try again or visit BlackBerry App World Support for more information. (Error ID: 30242)"

CollapseResolution
This is a previously reported issue that is being investigated by our development team. A resolution is currently unavailable.

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