Gmail Calendar not available in Calendar drop-down list when creating a new event on the BlackBerry 10 Smartphone

Article ID: KB33470

Type: Support Content

Last Modified: 02-27-2013

 

Product(s) Affected:

  • BlackBerry 10
  • BlackBerry Z10
CollapseEnvironment
  • BlackBerry 10 OS version 10.0.9.2372
  • PR 271987
CollapseOverview

When creating a calendar event on the BlackBerry 10 smartphone and pressing on the calendar drop-down (to select the calendar that the event will be created in), the Gmail calendar is not available as an option.

Note: This will only impact Gmail Calendar accounts integrated as CalDAV.

CollapseResolution
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.
CollapseWorkaround

The Gmail calendar may appear in the drop down after 24 hours.

If the account is a Google Apps account, see KB33472 to integrate your account using ActiveSync. 

CollapseAdditional Information

Do not remove the Gmail Calendar in order to workaround this issue, as doing so could lead to being unable 
to integrate the Gmail Calendar at all. See KB33458 for more information.

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