- BlackBerry Enterprise Service 10
- BlackBerry Device Service
- BlackBerry 10 OS
- DT 6732020
Work Apps deployed from BlackBerry Enterprise Service 10 that require access to web resources do not function as expected if authentication is required for a proxy server. If attempting to access Public Apps through the Work App Catalog in BlackBerry World - Work the following error is displayed:
Your proxy credentials are invalid. Please contact your network administrator
Other Work Apps will display various error messages and behave differently depending on how the application is designed.
BlackBerry 10 OS does not currently support integrated and basic authentication through a proxy server for Work Apps deployed through BlackBerry Enterprise Service 10.
This issue is under investigation. A resolution is currently unavailable.
To allow work space applications access through a proxy server that requires authentication, the following URL and IP addresses need to be configured without authentication:
- http://maps.blackberry.com/map2/ or 18.104.22.168 Port 80
Third Party Applications
Contact the vendor of the application to determine the required URL and IP address for the application.
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.