BlackBerry Desktop Software and Mac OS X Mavericks

Article ID: KB35311

Type: Support Content

Last Modified: 02-10-2014

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
  • Desktop Software (Mac OS)
CollapseEnvironment
  • BlackBerry Desktop Software
  • Mac OS X Mavericks
CollapseOverview

BlackBerry Desktop Software does not synchronize directly with any desktop applications on the Mac computer.

BlackBerry Desktop Software utilizes Apple's SyncServices technology in order to synchronize Contact, Calendar, Notes, and Tasks information to and from the Mac computer.

The Desktop Software synchronizes information with the SyncServices database. This database is then synchronized with other SyncServices enabled applications on the computer (for example: Apple Address Book, iCal, Apple Mail, Microsoft Outlook for Mac).

Mac OS X Mavericks v10.9 and later does not use SyncServices and therefore it is not possible to synchronize Contact or Calendar information using the BlackBerry Desktop Software with these Mac OS X Mavericks versions.

For more information on SyncServices and OS X Mavericks, see the following Apple Support article:

http://support.apple.com/kb/HT5847

Note: BlackBerry Desktop software 2.4 is still supported for use with Mac OS X v10.6, v10.7, and v10.8.

CollapseAdditional Information

BlackBerry Link is supported for use with Mac OS X Mavericks v10.9 and later.

BlackBerry Link synchronizes directly with Apple Address Book/Contacts and iCal/Calendar applications.

Note:

  • BlackBerry Link only supports synchronization with BlackBerry 10 smartphones and the BlackBerry PlayBook tablet.
  • Since SyncServices no longer exists in OS X Mavericks v10.9 and later, BlackBerry Link can no longer synchronize with applications like Outlook and Entourage.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.