Provide feedback 6 To provide feedback on this deliverable, visit www.blackberry.com/docsfeedback. Policy Reference Guide Provide feedback 47

Getting started 2 System requirements: Browser Windows Internet Explorer 8 provides optimal support for BlackBerry Web Desktop Manager features. Depending on the browser that you use, the BlackBerry Web Desktop Manager might not recognize your smartphone. You must use Windows

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Troubleshooting: BlackBerry Mobile ConferencingI can't join a conference callTry one of the following actions:•If you are the conference call organizer, verify that the conference call information in the meeting invitation is correct. If you are not the organizer, try contacting

The instance name is independent of the hostname of the computer; changing the hostname has no impact on BlackBerry® Mobile Voice System. • You can change the instance name provided that the name is unique in the BlackBerry Domain. A

If you changed the connection type that your BlackBerry® device uses to connect to an LDAP certificate server, try using the default connection type. Certificate servers Add a certificate server 1. On the Home screen, click the Options icon. 2.

Observations Expected steady state Manual failover: Peak Manual failover: Time to stabilize (in minutes) Automatic failover: Peak Automatic failover: Time to stabilize (in minutes) BlackBerry Enterprise Server total message rate (messages per minute) 761 no spike — 1230 10 BlackBerry

The Number of Entries field displays the number of contacts, calendar entries, tasks, or memos that are stored on your device. Contact troubleshooting I cannot find the Add Custom Phone Tune menu item If you have already assigned a custom

Architecture: components Component Description availability server The availability server is designed to manage and store information about the availability of BlackBerry® Device Software update packages. The availability server is designed to provide you with information about the latest approved BlackBerry

Buying and downloadingBuy a song or an albumSongs or albums that you buy are stored in the Music app and your Music Store locker.1.Highlight a song or an album.2.Click the Buy button > Buy.To view your downloads, press the Menu

Supported feature BlackBerry Web Desktop Manager BlackBerry Desktop Manager connected the BlackBerry devices if they want to switch to the BlackBerry devices notifies the users who connected the BlackBerry devices that an activation process is underway by asking the users

User Guide Power, battery, and memory 194

3.In the Device Name field, type a name for your smartphone.4.Beside the Synchronize this device field, do one of the following:•To synchronize your smartphone with this computer only, click with this computer only (faster sync).•To synchronize your smartphone with more

Use vegetable bonus letters in a word to gain bonus points. To gain even more bonus points, use multiple vegetable bonus letters in a single word. Star bonus letters: Use star bonus letters in a word to gain bonus points.

Change the default volume for calls You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume. 1. In the phone, press the Menu key. 2. Click Options. 3. Click General Options.

BasicsAbout the BlackBerry Desktop SoftwareThe BlackBerry Desktop Software is designed to link the data, media files, and applications on your BlackBerry smartphone or BlackBerry PlayBook tablet with your Mac computer.You can use the BlackBerry Desktop Software to do the following

Set the default browser configuration 1. In the device options, click Advanced Options. 2. Click Browser. 3. Set the Default browser configuration field. 4. Press the Menu key. 5. Click Save. Set the character encoding for all web pages By

14 BlackBerry Enterprise Server Version 4.1 SP5 for Microsoft Exchange BlackBerry MDS Runtime SDR 114803 If a user installs a BlackBerry MDS Runtime Application on a BlackBerry device, and you publish another version of the application, if the user installs

Certificate Synchronization tool Workaround: Download certificates in smaller batches. SDR 107119 If you attempt to synchronize certificates when no LDAP server is defined, and the Use device address book contents when searching LDAP servers check box is selected, the BlackBerry

S/MIME Support Package for BlackBerry Devices 18 See the Policy Reference Guide for more information. Users can set the memory cleaner application to run when their BlackBerry devices are in their holsters, or when their BlackBerry devices remain idle for

Microsoft® Windows® 2000, or later • BlackBerry® User Tools CD • available USB port Install the BlackBerry Desktop Software 1. Verify that your BlackBerry® device is not connected to your computer. 2. Insert the BlackBerry® User Tools CD into the

To change how long your device waits after you stop using it before it deletes sensitive data, change the Idle Timeout field. 6. Press the Menu key. 7. Click Save. Delete sensitive application data from the temporary device memory 1.

To prevent your device from deleting sensitive data when your device remains idle for a specified period of time, clear the Clean When Idle check box. • To change how long your device waits after you stop using it before

Media About media files You can manage your media files, such as music, pictures, and videos, between your BlackBerry® smartphone and your Mac computer, or your BlackBerry® PlayBook™ tablet and your computer. You can import your pictures and videos from

Fixed issues 5 BlackBerry MVS Server This section lists the issues that were fixed for the BlackBerry MVS Server. Item Description DT3528538 If an administrator created a class of service and selected the Restrict calls to use only the BlackBerry