ContentsAbout BlackBerry ID 2Creating, changing, and using your BlackBerry ID 3Create a BlackBerry ID 3Change your BlackBerry ID information 3Tips for creating a BlackBerry ID 3Switching devices using your BlackBerry ID 4Frequently asked questions 5How do I recover my lost

Legal notice©2012 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the

Can I log out and then log in using a different BlackBerry ID?No, you can only log in with one BlackBerry ID on a tablet or smartphone. If you want to log in using a different BlackBerry ID, you must

Possible cause Possible solution The communication password of the BlackBerry Enterprise Server changed. Contact an administrator of your organization's BlackBerry Enterprise Server to verify that the communication password of the BlackBerry Enterprise Server components did not change. If the communication

Verify that the users that you want to add to the BlackBerry MVS have BlackBerry Enterprise Server user accounts. • Verify that the BlackBerry devices are activated. • In the PBX, verify that the users' Directory Number and Device Name

Troubleshooting 6 A user cannot provision a BlackBerry MVS Client on the BlackBerry MVS Server To check if the BlackBerry® MVS Client is provisioned, perform one of the following actions: • If you are using BlackBerry® Device Software 5 or

Component Description BlackBerry Policy Service The BlackBerry Policy Service sends IT policies and IT administration commands to devices and provisions service books. The BlackBerry Policy Service sends service books to devices to configure settings for features and components on the

Item Connection type Default port number UI where you can configure the connection incoming data connections from, and outgoing data connections to, browsers HTTPS 443 BlackBerry Configuration Panel incoming data connections from, and outgoing data connections to, BlackBerry® Enterprise Server

Item Connection type Default port number UI where you can configure the connection • BlackBerry Policy Service • BlackBerry Synchronization Service \BlackBerry Enterprise Server \Database\Port • On a 64-bit version of Windows: HKEY_LOCAL_MACHI NE\SOFTWARE \WOW6432Node \Research In Motion \BlackBerry Enterprise

8. Click OK. 9. Press the Menu key. 10. Click Save. Create an automatic playlist 1. On the Home screen, click the Media icon. 2. Click the Music icon. 3. Click Playlists. 4. Click New Playlist. 5. Click Automatic Playlist.

To move to the last cursor position after closing and reopening a file or an attachment, press G. In a spreadsheet • To move to a specific cell, press G. • To view the content of a cell, press the

About using a headset You can purchase an optional headset to use with your BlackBerry® device. If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off

Digital Signature Algorithm DSML Directory Service Markup Language DSML-enabled server A BlackBerry® device uses a DSML-enabled server to search for and download certificates. EAP-FAST Extensible Authentication Protocol Flexible Authentication via Secure Tunneling EAP-SIM Extensible Authentication Protocol Subscriber Identity Module EAP-TLS

3. Click a game. Multiplayer games Invite a player 1. On the Home screen, in the Games folder, click the Word Mole icon. 2. Click New Game > Multiplayer > Invite. 3. Click a contact. 4. Click OK. When a

Word Mole game Word Mole game basics About the Word Mole game The object of the Word Mole® game is to form words using the letters in the garden. If you form a word using letters that are directly above,

Set up your device Insert the SIM card and battery Your SIM card is a small rectangular plastic card that stores important information about your wireless service. Your SIM card might already be inserted in your BlackBerry® device. 1. Slide

Welcome to BlackBerry! Get ready to experience the freedom and connectivity of your all-in-one mobile solution. Setting up your BlackBerry® Storm™ smartphone is easy. Simply verify that your SIM card and battery are inserted in your device, charge the battery,

Start using your device 27 Make a call 27 Send an email message 27 Send an SMS text message 28 Add a contact 28 Take a picture 29 Record a video 29 Visit a web page 30 Schedule an appointment

If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing. • If you have traveled to another country and you

CC to me: Set whether the email message filter applies to email messages that include your email address in the CC field. BCC to me: Set whether the email message filter applies to email messages that include your email address

Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3. Perform

Known issues 3 Microsoft Exchange 2010 environment When you run the setup application, after you specify the Microsoft® Exchange Server name and mailbox, the setup application displays a warning that the Windows® account has not been assigned the View Only

Fixed issues 2 BlackBerry Messaging Agent In a Microsoft® Exchange 2010 environment, after you configured Microsoft® Exchange Web Services, a recurring meeting received on a BlackBerry® device from Microsoft® Outlook® 2003 displayed as an email message. (DT 431390) In a

Install the maintenance release If you configured BlackBerry® Enterprise Server high availability to limit downtime to BlackBerry services, you can install the maintenance release on the standby BlackBerry Enterprise Server instance, fail over to the standby BlackBerry Enterprise Server, and

Character Shift-JIS Kuten Character Shift-JIS Kuten Character Shift-JIS Kuten 塵0x906F 3148 杪0x9E61 5934 﨟0xEE81 9165 壬0x9070 3149 枌0x9E62 5935 薰0xEE82 9166 尋0x9071 3150 枋0x9E63 5936 蘒0xEE83 9167 甚0x9072 3151 枦0x9E64 5937 﨡0xEE84 9168 尽0x9073 3152 枡0x9E65 5938 蠇0xEE85 9169 腎0x9074

Character Shift-JIS Kuten Character Shift-JIS Kuten Character Shift-JIS Kuten 仙0x90E5 3271 槞0x9ED7 6057 ⅹ 0xEEF8 9290 先0x90E6 3272 槨0x9ED8 6058 ￢0xEEF9 9291 千0x90E7 3273 樂0x9ED9 6059 ￤0xEEFA 9292 占0x90E8 3274 樛0x9EDA 6060 ＇ 0xEEFB 9293 宣0x90E9 3275 槿0x9EDB 6061 ＂

Character Shift-JIS Kuten Character Shift-JIS Kuten Character Shift-JIS Kuten 宋0x9176 3355 殄0x9F68 6141 匇0xFA8A 11574 層0x9177 3356 殃0x9F69 6142 匤0xFA8B 11575 匝0x9178 3357 殍0x9F6A 6143 卲0xFA8C 11576 惣0x9179 3358 殘0x9F6B 6144 厓0xFA8D 11577 想0x917A 3359 殕0x9F6C 6145 厲0xFA8E 11578 捜0x917B

OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE OF RIM PRODUCTS OR SERVICES OR ANY PORTION THEREOF OR OF ANY AIRTIME SERVICES, COST OF SUBSTITUTE

Delete device applications CAUTION: During the removal process, you cannot use your BlackBerry® device and you cannot use the BlackBerry® Desktop Manager to perform other tasks such as adding device applications or updating your BlackBerry® Device Software. If you disconnect

Exceeded memory limit This message appears when there is not enough memory on your media card or on-board device memory for your music that you selected to synchronize. Try performing the following actions: • Consider using a higher capacity media

The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY

Related resources 3 To read the following guides, visit www.blackberry.com/go/serverdocs. Guide Information BlackBerry Enterprise Server Feature and Technical Overview • BlackBerry® Enterprise Server features • system architecture • data workflows BlackBerry Enterprise Server Installation and Configuration Guide

Legal notice 4 ©2011 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries

Egham, Surrey TW20 9LF United Kingdom Published in Canada Release Notes Legal notice 11

LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE

Legal notice ©2009 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and

b Prompts the user to type the pairing password that the Print To Go application on the tablet generates. 3. The printer driver contacts MSDP over HTTPS using TLS to locate the BlackBerry PlayBook tablet. MSDP is designed to create

Published: 2012-02-21 SWD-20120215133549832

Glossary AES Advanced Encryption Standard API application programming interface DPAPI Data Protection API EC-SKEPE Elliptic Curve – Simple Password Exponential Key Exchange HTTPS Hypertext Transfer Protocol over Secure Sockets Layer MSDP Mobile Service Delivery Platform SSL Secure Sockets Layer TLS

Add a contact 1. In the address book, press the key. 2. Click New Address. 3. Type the contact information. 4. Click the trackball. 5. Click Save. Take a picture By default, when you take a picture, the camera saves

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missed calendar reminder receiving data voice mail message roaming Bluetooth® technology is turned on paired with Bluetooth enabled device Message list status indicators unopened message MMS message opened message sent message message with an attachment message is sending message is

When a BlackBerry device user files an email message into a folder in Microsoft Outlook when their BlackBerry device is turned off, when they turn on the BlackBerry device the message that they filed appears in the Inbox on the

BlackBerry MDS Connection Service known issues When a user uses the Files application to open a Microsoft® Word document that contains Japanese characters and that is located on a shared network drive, the BlackBerry® MDS Connection Service does not transcode

BlackBerry Configuration Database known issues If you install the BlackBerry® database notification system, when you run the NotifyMasterInstall.sql file, the Microsoft® SQL Server® generates errors. (DT 608509) The current LoadPlugSynchronization.sql script removes duplicate table IDs from the

2. Click Explore. 3. Click a folder that contains songs, ring tones, or videos. 4. Highlight a song, ring tone, or video. 5. Press the Menu key. 6. Click Move. 7. Click a folder. 8. Click Move Here. Download a

Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add the application. 144

In the device options, click Media Card. Turn on mass storage mode manually 1. Connect your BlackBerry® device to your computer. 2. In the device options, click Media Card. 3. Verify that the Auto Enable Mass Storage Mode When Connected

Release Notes Fixed issues 4

Release Notes BlackBerry Desktop Software 4.6 Version: 4.6

Product information This version of BlackBerry® Desktop Software is intended for use with BlackBerry® devices that are running version 4.0 or later of the Java® based BlackBerry Desktop Software. New in this release Item Description Media manager The Roxio® Media

Accessibility options About accessibility options BlackBerry® devices include many features that facilitate use by persons with disabilities. For more information about accessibility options, visit www.blackberry.com/accessibility. Change the display font 1. On the Home screen or in a

Glossary ADNAn abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APNaccess point name BCCblind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with

TTY support Depending on your wireless service provider, this feature might not be supported. About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second,

Windows Vista The BlackBerry Desktop Software supports organizer data synchronization with native Windows Vista™ Contacts, but not Calendar. SDR 111933 If the BlackBerry Desktop Software is running on Windows Vista, and you attempt to log into an email account through

Localization SDR 186497 The version number is incorrect for BlackBerry Desktop Manager. This applies to Russian and Korean versions only. Impact: The version number should be 4.6, not 4.5. This is misleading for users. Workaround: None. SDR 99896 Organizer data

Certificate Synchronization tool Workaround: Always define an LDAP server. SDR 134134 If only the Use CRLs check box is selected on the CRL Servers tab of the Certificate Synchronization options, and you click Update Now, a progress bar appears even

The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY

Availability Change your availability status 1. On the Buddy List® screen, press the Menu key. 2. Click My Status. 3. Click an availability status. 4. Click OK. Receive notification when a contact becomes available You can set alerts to receive

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4. Press the Menu key. 5. Click Save. End a conversation 1. During a conversation, press the Menu key. 2. Click End Conversation. 10

Consideration Description user accounts again on the destination BlackBerry Enterprise Server if the IT policy is not applied to the BlackBerry devices. You are not required to permanently delete the data on the BlackBerry devices before you activate the user

Item Description You use this parameter with the /bas_auth parameter. If you use this parameter, you must also specify a value for the /basusername parameter. [/basdomain] This parameter specifies the Microsoft Active Directory domain for the BlackBerry Administration Service. You

Using the BlackBerry Enterprise Transporter, you can apply software configurations and IT policies directly to user accounts. You can also assign user accounts to groups that are associated with existing software configurations and IT policies. The BlackBerry Administration Service uses

Ignore a contact 1. In the contact list, click the trackwheel. 2. Click Ignore a Contact. 3. In the Network drop-down list, click a network. 4. Type a user name or the email address of the contact. 5. Click OK.

SWD-225147-0913080832-001

Basics About Yahoo! Messenger for BlackBerry devices You can use Yahoo!® Messenger for BlackBerry® devices to chat with other Yahoo!® Messenger users from your BlackBerry® device. To use Yahoo! Messenger for BlackBerry devices, you must have a Yahoo! ID and

6 Configuring web browsing and push applications Set the central push server The push server receives push requests from applications. It establishes a connection to the handheld through which data is sent. Only one Mobile Data Service in a BlackBerry

42 Administration Guide Supported file formats The following file formats are supported by default: Remove support for a file format 1. On the taskbar, click Start > Programs > BlackBerry Enterprise Server > BlackBerry Server Configuration. 2. On the Attachment

43 5: Managing attachment viewing 4. Click OK. 5. Restart the Attachment Service. Set the maximum file size for a distiller setting The recommended file size is based on the number of users on the BlackBerry Enterprise Server, the number

Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear

3. Click one of the following menu items: • Available. • Unavailable. 4. Type a message that contacts can see when they view your contact information. 5. Click OK. When you change your availability status to unavailable, you receive BlackBerry

Turn on wireless coverage notification 1. In the device options, click Screen/Keyboard. 2. Set the LED Coverage Indicator field to On. 3. Press the Menu key. 4. Click Save. When your BlackBerry® device is connected to the wireless network, the