How to locate the PIN, IMEI number, ESN, or MEID number on the BlackBerry smartphone

Article ID: KB05026

Type: Support Content

Last Modified: 02-20-2013

 

Product(s) Affected:

  • BlackBerry 10
  • BlackBerry 7 OS and earlier
CollapseEnvironment
  • BlackBerry 10
  • BlackBerry 6 to 7.1
  • BlackBerry Device Software 5.0
CollapseOverview

To locate the personal identification number (PIN), International Mobile Equipment Identity (IMEI) number, electronic serial number (ESN), or Mobile Equipment Identifier (MEID) number on the BlackBerry smartphone, complete the following steps:

For BlackBerry devices running BlackBerry 10

  1. From the Home screen, click Settings
  2. Click About
  3. Click on Category/General and choose Hardware

For BlackBerry smartphones running BlackBerry 6 to BlackBerry 7

  1. On the BlackBerry smartphone Home screen, click Options
  2. Click Device
  3. Click Device and Status Information

For BlackBerry smartphones running BlackBerry Device Software 5.0 and earlier

  1. On the BlackBerry smartphone Home screen, click Options
  2. Click Status

Note: The Options icon might be located in a different location on the Home screen depending on which theme is in use, or whether the icon has been moved to a different folder. If the Options icon is not visible on the Home screen, it might be located in the Settings folder.

The PIN and IMEI can also be found on a sticker underneath the battery on the BlackBerry smartphone.

CollapseAdditional Information

For more information, see KB04665.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.