How to restore deleted email messages on the BlackBerry device

Article ID: KB13066

Type: Support Content

Last Modified: 12-15-2011


Product(s) Affected:

  • BlackBerry Desktop Software for Windows
Jump to: Environment | Overview
  • BlackBerry® devices
  • BlackBerry® Desktop Manager

To restore email messages that have been deleted from the BlackBerry® smartphone, retrieve a backup of the Messages database and restore it to the BlackBerry smartphone (see KB03953) or manually forward the email messages to the BlackBerry device.

Using the Reconcile Now feature does not restore deleted email messages to the BlackBerry device.


By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.

Visit the BlackBerry Technical Solution Center at