- BlackBerry® devices
- BlackBerry® Desktop Manager
To restore email messages that have been deleted from the BlackBerry® smartphone, retrieve a backup of the Messages database and restore it to the BlackBerry smartphone (see KB03953) or manually forward the email messages to the BlackBerry device.
Using the Reconcile Now feature does not restore deleted email messages to the BlackBerry device.
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.