How to restore deleted email messages on the BlackBerry device

Article ID: KB13066

Type: Support Content

Last Modified: 12-15-2011

 

Product(s) Affected:

  • Desktop Software (Windows)
Jump to: Environment | Overview
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  • BlackBerry® devices
  • BlackBerry® Desktop Manager
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To restore email messages that have been deleted from the BlackBerry® smartphone, retrieve a backup of the Messages database and restore it to the BlackBerry smartphone (see KB03953) or manually forward the email messages to the BlackBerry device.

Using the Reconcile Now feature does not restore deleted email messages to the BlackBerry device.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.