How to add files and folders to Documents to Go Desktop for BlackBerry

Article ID: KB23369

Type: Support Content

Last Modified: 12-15-2011

 

Product(s) Affected:

  • Documents to Go for BlackBerry smartphones
CollapseEnvironment
  • BlackBerry® Device Software 4.5 to BlackBerry® 6
  • Documents To Go® Desktop for BlackBerry
  • Documents To Go® Premium 2.0 for BlackBerry
CollapseOverview

There are two basic ways to add files and folders to Documents To Go® Desktop on the computer:

Move files and folders into the My DocsToGo folder on the computer.

  • Add folders to the Documents To Go Desktop application on the computer.

Both methods are described below:

Move files and folders into the My DocsToGo folder:

The first time the BlackBerry® smartphone is successfully paired with the Documents To Go Desktop application, a folder named My DocsToGo will be created in the Documents (or My Documents) folder on the computer, and a shortcut to this folder will be created on the Desktop.

This folder will automatically be added to Documents To Go Desktop. Simply move files (or folders containing files) into the My DocsToGo folder, and they will be copied to the BlackBerry smartphone the next time a synchronization is performed.


Add folders to the Documents To Go Desktop application:

Instead of moving files and folders into the My DocsToGo folder, additional folders can be added to Documents To Go Desktop by dragging and dropping them into the program (or by using the Add Folder button). These folders will synchronize with the BlackBerry the same way the My DocsToGo folder does.

After adding a folder, double-click on it in the Documents To Go Desktop program (or use the Edit Folder button) to see list of all the supported items that exist within that folder. By default, all supported items inside the folder will be synchronized (items can be uncheck any time to stop them from synchronizing to the BlackBerry smartphone).

Note: If a folder is removed from Documents To Go Desktop, it will not be deleted from the computer, however, it will no longer synchronize with the BlackBerry smartphone.

CollapseAdditional Information
Documents To Go Desktop and Files To Go synchronization is not supported with BlackBerry 7® OS. To transfer files to a BlackBerry® smartphone with BlackBerry® 7 OS, utilize the Files feature available in BlackBerry Desktop Software. To download the latest version of BlackBerry Desktop Software please visit http://www.blackberry.com/desktop/ .

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.