- BlackBerry® Style™ 9670 smartphone
- BlackBerry® Desktop Software 6.0
- DT 808998
When performing a backup of a BlackBerry® Style™ 9670 smartphone, the word substitution database is not backed up successfully.
The following error appears:
The loader was unable to fully back up the following databases: [Word Substitution] 0 of 1 entries retrieved.
This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.