Legacy BlackBerry ring tones are no longer available after updating BlackBerry smartphone to BlackBerry 6

Article ID: KB25664

Type: Support Content

Last Modified: 07-30-2013


Product(s) Affected:

  • BlackBerry Curve 9330
  • BlackBerry Curve 9300
  • BlackBerry Pearl 9100 Series
  • BlackBerry Style 9670
  • BlackBerry Torch 9800
  • BlackBerry Tour 9630
  • BlackBerry Bold 9700
  • BlackBerry Bold 9650
  • BlackBerry smartphones
  • BlackBerry  6
After updating a BlackBerry smartphone to BlackBerry 6, the legacy ring tones are removed and no longer available to assign to profiles.
CollapseAdditional Information

Note: BlackBerry smartphones running BlackBerry 6 do not contain legacy BlackBerry ring tones (i.e. BBPro_Alarm). Therefore, after upgrading a BlackBerry smartphone to BlackBerry 6 the device will automatically assign a default ring tone to a profile that was previously configured with a legacy BlackBerry ring tone.  BlackBerry App World contains an application titled BlackBerry 5.0 Sounds.  This application includes many ringtones that were preloaded to BlackBerry 5 smartphones.


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