How to migrate purchases made in BlackBerry App World 1.x to a BlackBerry ID used in BlackBerry App World 2.x

Article ID: KB25858

Type: Support Content

Last Modified: 12-14-2011

 

Product(s) Affected:

  • BlackBerry ID
  • BlackBerry World for BlackBerry smartphones
CollapseEnvironment
  • BlackBerry® App World™ storefront
CollapseOverview
There are 3 ways to migrate previous purchases made with a PayPal® account in BlackBerry App World 1.x to a BlackBerry ID:

Note: This process can only be done once. Once the purchases have been migrated to a BlackBerry ID, the process will no longer detect the purchases against the PayPal email address as they are now associated to the BlackBerry ID.

CollapseResolution
During the BlackBerry ID account creation process using the same email address as the PayPal account:

Note: This process can also be completed through the BlackBerry App World client on the BlackBerry smartphone. For more information on this, see the Additional Information section below.

At the end of the BlackBerry ID account creation process and after agreeing to the BlackBerry App World Terms and Conditions, you will be prompted that previous purchases have been detected and to validate your PayPal account. Click the Pay with PayPal button and complete the account validation. Once this is confirmed, you will be brought back to the BlackBerry App World storefront.





During the BlackBerry ID account creation process using a different email address then the PayPal account:

Note: This process must be completed through the BlackBerry App World website and not through the BlackBerry App World client on the BlackBerry smartphone.

At the end of the BlackBerry ID account creation process and after agreeing to the BlackBerry App World Terms and Conditions, you will be presented with an option to select that you have made previous purchases using a PayPal account. Click the option Yes, I have paid for items using PayPal and then click Next to be brought to the PayPal account verification screen. Once the PayPal account verification is completed, you will be brought back to the BlackBerry App World storefront.





After the BlackBerry ID account has been created:

Note: This process must be completed through the BlackBerry App World website and not through the BlackBerry App World client on the BlackBerry smartphone.

If you have already created a BlackBerry ID to use with BlackBerry App World, complete the following to migrate the previous purchases:

  • From a desktop browser, goto http://appworld.blackberry.com/webstore
  • Log into your BlackBerry ID by clicking on the Sign In link in the upper right section of the page
  • Click the My Payment Options link in the upper right section of the page
  • Depending on the currently selected payment option, complete one of the following:
    1. If you have PayPal selected as the current form of payment:
      • Click the Modify link
      • Click the Pay with PayPal button
      • Enter your PayPal account details and click Login to validate the account
      • Click Approve to agree to the PayPal account association agreement
    2. If PayPal is not selected as the current form of payment:
      • Click the radio button next to the PayPal payment option, then click Next
      • Click the Pay with PayPal button
      • Enter you PayPal account details and click Login to validate the account
      • Click Approve to agree to the PayPal account association agreement
  • Once the PayPal account association has been confirmed, you will be presented with a screen listing the migrated applications

CollapseAdditional Information

If you have previously used a PayPal® account to purchase applications in earlier versions of BlackBerry® App World™ storefront, complete the following steps to migrate your purchases to the new BlackBerry ID account:

  1. When filling out the BlackBerry ID account information during the account creation from within the BlackBerry App World application on the smartphone, select the I have previously purchased items from BlackBerry App World using PayPal check box. Then click Signup.


  2. Enter the email address and password for the PayPal account that you used to previously purchase applications through BlackBerry App World. Then click I Agree.


  3. You will then receive two prompts that indicate your application list will be refreshed. Once this is completed, the My World screen will appear with your previously purchased applications.

Disclaimer

By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at www.blackberry.com/legal/knowledgebase apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.


Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.