How to perform a Software Update on the BlackBerry PlayBook tablet

Article ID: KB26152

Type: Support Content

Last Modified: 01-09-2013

 

Product(s) Affected:

  • Tablets
Jump to: Environment | Overview
CollapseEnvironment
  • BlackBerry PlayBook tablet
  • BlackBerry Desktop Software 7.1
CollapseOverview
To check for a software update on the BlackBerry PlayBook tablet, please complete the following steps:
  1. From the home screen on the BlackBerry PlayBook tablet, touch the Gear icon in the upper right corner
  2. Touch Software Updates
  3. Touch Check for Updates
  4. If a software update is available, touch Download to start downloading the update
  5. After the download is complete, touch Install to install the update

Another method to perform software update on the BlackBerry PlayBook is by connecting it to a PC with BlackBerry Desktop Software installed.

  1. Connect the BlackBerry PlayBook to a PC via micro USB cable.
  2. Launch BlackBerry Desktop Manager 
  3. If a new software is available, a pop-up will appear with the option to perform the update.
  4. Follow the instructions to perform the software update.


Note: After the install is complete the BlackBerry PlayBook may prompt to restart in order to complete the update.

Note: The BlackBerry PlayBook must be plugged in and have at least 20% battery life in order to complete the update.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.