- BlackBerry PlayBook tablet
- BlackBerry® Desktop Software 6.0.2
- DT 1227946
When attempting to synchronize media with a BlackBerry® PlayBook™ tablet and Windows® XP x64 Edition, the following is displayed:
Your BlackBerry device is not compatible with this feature
The BlackBerry PlayBook tablet SSL certificate is specifying SHA2-256 which is not supported by Windows XP x64 Edition.
Microsoft® Knowledge Base article 968730 will workaround this issue and allow the BlackBerry PlayBook to connect to Windows XP x64 Edition. Visit http://support.microsoft.com and for more information.
By downloading, accessing or otherwise using the Knowledge Base documents you agree:
(b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.
Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.