"The page you requested could not be loaded; it is too large for the device" is displayed when browsing to a website

Article ID: KB27797

Type: Support Content

Last Modified: 02-29-2012

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
CollapseEnvironment
  • BlackBerry® Bold™ 9650 smartphone
  • BlackBerry® Device Software 5.0
CollapseOverview
The page you requested could not be loaded; it is too large for the device. error is displayed when browsing to a website from the BlackBerry® smartphone.
CollapseCause

The BlackBerry smartphone has run out of usable memory for the browser to properly load and render the web page.

 

CollapseResolution
Clear the Browser Cache from the BlackBerry smartphone.
  • Under BlackBerry Browser select Options
  • Scroll down to Cache Operations
  • Select Clear option under Content and Cookie

 

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