Unable to browse to corporate intranet websites using BlackBerry Business Cloud Services

Article ID: KB28375

Type: Support Content

Last Modified: 08-31-2012

 

Product(s) Affected:

  • BlackBerry Business Cloud Services
Jump to: Environment | Overview
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  • BlackBerry Business Cloud Services for Microsoft Office 365
CollapseOverview

BlackBerry Business Cloud Services has no Mobile Data Service - Connection Service and therefore has no ability to connect back to an organizations corporate intranet.

Any attempts to browse to a location within a tenants corporate intranet may result in a HTTP 408 - Request Timeout error or some other similar message being returned in the BlackBerry Browser.

The only browsing service available with BlackBerry Business Cloud Services is using the BlackBerry Internet Service which only allows access to public entities on the Internet.

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