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BlackBerry Desktop Software displays the calendar all database as having double entries

Article ID: KB29628

Type: Support Content

Last Modified: 07-27-2012

 

Product(s) Affected:

  • BlackBerry Bold 9930
  • BlackBerry Bold 9900
  • BlackBerry Bold 9790
  • BlackBerry Bold 9780
  • BlackBerry Curve 9380
  • BlackBerry Curve 9370
  • BlackBerry Curve 9360
  • BlackBerry Curve 9350
  • BlackBerry Curve 9320
  • BlackBerry Curve 9310
  • BlackBerry Curve 9220
  • BlackBerry Torch 9860
  • BlackBerry Torch 9850
  • BlackBerry Torch 9810
  • Porsche Design P’9981 Smartphone from BlackBerry
  • Desktop Software (Windows)
  • Desktop Software (Mac OS)
CollapseEnvironment
  • BlackBerry® 7
  • BlackBerry® 7.1
  • BlackBerry® Desktop Software
  • DT 2750752
CollapseOverview

When viewing the calendar all database on a BlackBerry 7 or 7.1 smartphone using either BlackBerry® Desktop software for Windows® or Mac, the number of entries may display a count of twice the actual amount of entries in the calendar database on the handheld. This discrepancy is visual only. If you perform a backup, restore or synchronize of the calendar data, the Desktop Manager Software will recognize the correct number of calendar entries.

CollapseResolution
This is a previously reported reported issue that has been escalated internally to our development team. No resolution time frame is currently available.

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