Unable to delete Browser bookmark from work space home screen on the BlackBerry 10 smartphone

Article ID: KB33816

Type: Support Content

Last Modified: 09-26-2013

 

Product(s) Affected:

  • BlackBerry 10 OS
  • BlackBerry Enterprise Service 10
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  • BlackBerry Enterprise Service 10
  • BlackBerry 10 OS
  • JI 457393
CollapseOverview

When attempting to delete a Browser bookmark from the work space home screen on the BlackBerry 10 smartphone, the delete icon (trash can) is not displayed on the icon and the bookmark cannot be deleted.

Note: To delete an application or Browser bookmark from the home screen on the smartphone, touch and hold the icon until all of the icons begin to pulse. Then, press the delete icon (trash can) and select Delete to confirm.

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This is a previously reported issue that is being investigated by our development team. A resolution is currently unavailable.

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