Media types that are supported on the BlackBerry 10 OS

Article ID: KB33918

Type: Support Content

Last Modified: 05-08-2013

 

Product(s) Affected:

  • BlackBerry 10
  • Z10
Jump to: Environment | Overview
CollapseEnvironment
  • BlackBerry 10 OS
  • BlackBerry Z10 smartphone
CollapseOverview

When attempting to play a music or video file, the following error is displayed:

This file contains an unsupported media format.

The BlackBerry 10 OS is capable of playing a wide assortment of media types. It can be used to play videos in any location, by plugging in headphones or using the built-in stereo speakers to listen to music, or can be connected to a home entertainment system using HDMI and/or DLNA.

For more information about recommended video and audio file formats and codecs for encoding, see the section titled "Media support: BlackBerry 10 and BlackBerry PlayBook OS" of the Supported media for BlackBerry devices reference guide.

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