How to create a BlackBerry ID account on BBM for Android and iPhone

Article ID: KB35360

Type: Support Content

Last Modified: 11-15-2013

 

Product(s) Affected:

  • BBM for Android
  • BBM for iPhone
CollapseEnvironment
  • BBM for Android
  • BBM for iPhone
  • iPad
  • iPod touch
CollapseOverview

To create a new BlackBerry ID account on BBM for Android and iPhone, complete the following steps:

Important: Be sure that the email address used for the BlackBerry ID username is one that you own and control.

  1. Open BBM and select Create a BlackBerry ID.
  2. Enter all of the required information, such as BlackBerry ID Username, Password, and Password Recovery Question/Answer.
    Note: In some scenarios, the BlackBerry ID Username, Password Recovery Question, and Password Recovery Answer will be pre-populated, but can be changed.
  3. Accept the Terms of Service, Privacy Policy and Terms and Conditions, then select Create.
  4. This will complete the BlackBerry ID creation and Setting up BBM will be displayed.
Be sure to securely document the BlackBerry ID Username, Password, and Password Recovery Answer for future usage.
CollapseAdditional Information

To reset the password for an existing BlackBerry ID account, see KB34776.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.