BlackBerry News app discontinued

Article ID: KB35840

Type: Support Content

Last Modified: 05-02-2014

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
  • BlackBerry News Feeds
  • BlackBerry PlayBook tablet
  • 4G LTE BlackBerry PlayBook
  • BlackBerry News app for BlackBerry PlayBook
Jump to: Environment | Overview
CollapseEnvironment
  • BlackBerry 7 and earlier
  • BlackBerry PlayBook tablet
  • BlackBerry News app
CollapseOverview

As of April 3, 2014, the BlackBerry News app has been discontinued and will no longer work.

On BlackBerry smartphones, running BlackBerry 7 and earlier, the following error will be displayed when attempting to use the BlackBerry News app:

error unable to contact server

On the BlackBerry PlayBook tablet, the following error will be displayed when attempting to use the BlackBerry News app:

The application cannot connect to the network. No new content can be downloaded at this time. You can, however, continue to browse content that was downloaded earlier.

To remove the application, see the following knowledge base articles:

  • For BlackBerry 7 and earlier, see KB10040
  • For the BlackBerry PlayBook tablet, see KB26556.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.