Password security for the BlackBerry smartphone

Article ID: KB00588

Type: Support Content

Last Modified: 12-15-2011

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
CollapseEnvironment
  • BlackBerry® smartphones
CollapseOverview

Passwords are designed to make sure that only BlackBerry® smartphone users can access information stored on their BlackBerry smartphones.

BlackBerry smartphones support individual security passwords between 4 and 14 characters in length. BlackBerry® Device software 4.6 to 6.0 support individual security passwords between 4 and 32 characters in length.

BlackBerry smartphones reject less secure passwords, such as passwords that are composed of identical characters (for example, 1111) or passwords that consist of natural sequences (for example, 1234). The following error message is displayed:

 The password cannot be a sequence.


To set a BlackBerry smartphone password

  1. On the Home screen of the BlackBerry smartphone, click the Options icon.
  2. Click Security Options.
  3. Click General Settings.

    Note
    : If you are running BlackBerry® Device Software version 4.0.2 or earlier, click Options and then Security.
    Note: If you are running BlackBerry® Device Software version 4.6 to 5.0, click Options and then Password.
    Note: If you are running BlackBerry® Device Software version 6.0 or later click Options, Security and then Password.
  4. Change the Password field to Enabled.
  5. Display the menu, and click Save.
  6. Type the new password, and click Enter.
  7. Type the new password again, and click Enter.

To change a BlackBerry smartphone password

  1. On the Home screen of the BlackBerry smartphone, click the Options icon.
  2. Click Security Options.
  3. Click General Settings.

    Note: If you are running BlackBerry Device Software version 4.0.2 or earlier, click Options and then Security.
    Note: If you are running BlackBerry Device Software version 4.6 or later, click Options and then Password.
    Note: If you are running BlackBerry Device Software version 6.0 or later click Options, Security and then Password.

  4. Display the menu and click Change Password.
  5. Type the current password, and click Enter.
  6. Type the new password, and click Enter.
  7. Type the new password again, and click Enter.

To automatically lock a BlackBerry smartphone after a predetermined amount of inactivity (Security Timeout)

The Security Timeout feature automatically locks the BlackBerry smartphone after a predetermined amount of inactivity.

To turn on Security Timeout, complete the following steps:

  1. On the Home screen of the BlackBerry smartphone, click the Options icon.
  2. Click Security Options.
  3. Click General Settings.
  4. Set the value in the Security Timeout field to the amount of inactive time the BlackBerry smartphone is permitted before it is locked automatically.
  5. Display the menu, and click Save.

          Note: If you are running BlackBerry® Device Software version 6.0 or later click Options, Security and then Password.

Note: Clicking Lock on the Home screen immediately locks the BlackBerry smartphone.


To unlock the BlackBerry smartphone

  1. Press any key on the BlackBerry smartphone.
  2. In the Enter Password screen, type the BlackBerry smartphone password, and press Enter.

Important: If a password in typed incorrectly ten consecutive times, all of the information on the BlackBerry smartphone is automatically deleted. This is a security feature.

CollapseAdditional Information

When the Security Timeout feature is set for a duration that is longer than the duration of the Backlight Timeout feature, the BlackBerry smartphone will lock automatically when the combined duration of both features has elapsed. For example, if the Security Timeout feature is set to lock after 20 minutes of inactivity and the Backlight Timeout feature is set to dim after 2 minutes, the BlackBerry smartphone will automatically lock when 22 minutes of inactivity has elapsed.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.