Support for tethered modem use

Article ID: KB05178

Type: Support Content

Last Modified: 10-23-2012


Product(s) Affected:

  • Desktop Software (Windows)
  • BlackBerry Desktop Software
  • Windows XP
  • Windows Vista
  • Windows 7

A BlackBerry smartphone with tethered modem capability can be used as an external modem to connect a computer to the Internet. Dialing and connection needs to be supported by the wireless service provider and extra fees or additional charges might apply as this is traffic will go through the carrier's network. Contact the wireless service provider for more information about tethered modem support and any form of fees incurred.

BlackBerry smartphones support the standard modem driver. The driver is installed with BlackBerry Desktop Software. After installing the BlackBerry Desktop Software, the modem appears in the Windows Device Manager. To check the Windows Device Manager, complete the following steps:

  1. Right-click the My Computer icon on the desktop, or right-click My Computer from the Start menu.
  2. Click Properties.
  3. In the System Properties window, click the Hardware tab.
  4. Click Device Manager.
  • To connect a Windows computer to the Internet using a BlackBerry smartphone as a USB tethered modem, see KB05196.
  • To set up the BlackBerry smartphone as a tethered modem in Windows using Bluetooth wireless technology, see KB12544.

Note: With BlackBerry Desktop Software 7.1 the Mobile Internet Settings in the BlackBerry Desktop Software contain scripts that are included with the software installation. The wireless service provider can be selected from a configuration list when configuring the BlackBerry smartphone for tethered modem use. This option auto-populates the configuration settings to help avoiding manual configuration.

CollapseAdditional Information

To set up the BlackBerry smartphone as a USB IP Modem on a Mac computer, see KB19641.

To set up the BlackBerry smartphone as an IP Modem on an Mac computer using Bluetooth wireless technology, see KB18127.

For aditional information about the Mobile Hotspot Connection in BlackBerry 7.1 see KB31857.

For assistance with third-party tethering products, such as VZAccess Manager, please contact the vendor for additional assistance.


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