How to enable Automatic Wireless Backup for a BlackBerry smartphone on a BlackBerry Enterprise Server

Article ID: KB11202

Type: Support Content

Last Modified: 08-25-2014


Product(s) Affected:

  • BES5
  • BlackBerry Enterprise Server 4.0 to 5.0

To enable Automatic Wireless Backup on BlackBerry Enterprise Server 4.0 to 4.1, complete the following steps:

  1. In the left pane of BlackBerry Manager, select a BlackBerry Enterprise Server.
  2. On the Users tab, double-click a BlackBerry smartphone user account.
  3. Click PIM Sync.
  4. Click Automatic Wireless Backup Enabled.
  5. In the drop-down list, click True.
  6. Click OK.

To enable Automatic Wireless Backup on BlackBerry Enterprise Server 5.0, complete the following steps:

  1. In the BlackBerry Administration Service, select Users > Manage Users.
  2. On the Manage Users tab, click a BlackBerry smartphone user account.
  3. Click Default Configuration under Messaging configuration.
  4. Click Organizer data synchronization.
  5. Click Edit User.
  6. In the drop-down list for Automatic Wireless Backup Enabled, click True.
  7. Click Continue to user information edit.
  8. Click Save all.
CollapseAdditional Information

Automatic Wireless Backup automatically copies BlackBerry smartphone user settings and data from the BlackBerry smartphone to the BlackBerry Enterprise Server. These settings and data can be wirelessly restored to the BlackBerry smartphone when the user is reactivated and already exist on the BlackBerry Enterprise Server. Automatic Wireless Backup is enabled on the BlackBerry Enterprise Server by default. Automatic Wireless Backup also allows settings and data that are not already stored in the messaging system to be backed up. If the user is removed from the BlackBerry Enterprise Server, these settings are deleted.

The following databases are backed up wirelessly:

Database Name Explanation
Address Book Options DEFAULT
Alarm Options DEFAULT - If Used/Setup
Alarms DEFAULT - If Used/Setup
Application Permissions DEFAULT
Attachment Options DEFAULT
AutoText / Word Substitutions
AutoText Data Version DEFAULT
BlackBerry Messenger DEFAULT
BlackBerry Internet Service Account DEFAULT - If Used/Setup
Bluetooth Options DEFAULT
Browser Bookmarks DEFAULT - If Used/Setup
Browser Channels DEFAULT - If Used/Setup
Browser Folders DEFAULT
Browser Options DEFAULT
Browser Push Options DEFAULT
Browser Urls DEFAULT - If Used/Setup
Calendar Options DEFAULT
Camera Options DEFAULT
Categories DEFAULT
Clock Options DEFAULT
Code Module Group Properties DEFAULT
CustomWordsCollection DEFAULT - If Used/Setup
Default Service Selector DEFAULT
Diagnostic App Options DEFAULT
DocsToGoCommonPrefs DEFAULT
File Explorer Options DEFAULT
Firewall Options DEFAULT
Help Options DEFAULT - If Used/Setup
Input Learning Data DEFAULT - If Used/Setup
Input Method Switcher Option DEFAULT
Input System Properties DEFAULT
Key Store Options DEFAULT
Mailbox Icon Management Options DEFAULT
Map Locations DEFAULT - If Used/Setup
Map Settings DEFAULT - If Used/Setup
MemoPad Options DEFAULT
Memory Cleaner Options DEFAULT
Message List Options DEFAULT
Mobile Network Options DEFAULT
PasswordKeeper DEFAULT - If Used/Setup
PasswordKeeper Options DEFAULT - If Used/Setup
Phone Call Logs DEFAULT - If Used/Setup
Phone History DEFAULT - If Used/Setup
Phone Hotlist DEFAULT - If Used/Setup
Phone Options DEFAULT
Profiles DEFAULT - If Used/Setup/Edited
Profiles Options DEFAULT
Quick Contacts DEFAULT - If Used/Setup
Recent Contact DEFAULT
Recipient Cache DEFAULT - If Used/Setup
Ribbon Bar Positions DEFAULT - Dependent on OS/Device
S/MIME Options DEFAULT - If used/setup
Saved Email Messages DEFAULT - If Used/Setup
Searches DEFAULT
Secure Email Decision Maker DEFAULT
Service Book DEFAULT
Setup Wizard Options DEFAULT - If Used
SheetToGoPrefs DEFAULT
SlideshowToGoPrefs DEFAULT - If Application is Used/Installed
Smart Card Options DEFAULT
Spell Check Options DEFAULT
Suretype options DEFAULT - Dependent on OS/Device
Tasks Options DEFAULT
Theme Settings DEFAULT
Time Zones DEFAULT
VideoRecorder Options DEFAULT
Voice Activated Dialing Options DEFAULT
WordToGoPrefs DEFAULT - If Application is Used/Installed


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